Skip to content
Clair home

About

Every customer deserves a world-class CSM

That’s why we built Clair: AI customer success for the long tail of B2B accounts that have no named CSM.

Why Clair exists

Key accounts get a CSM. Everyone else gets an email

Your CSMs have time for your biggest accounts. The rest get automated emails, and the first sign of trouble is often a cancellation. Clair gives every one of those customers a world-class CSM: one that gets in touch by phone, in chat or on WhatsApp when there’s a reason, and gets things done in the conversation.

  • A named CSM
  • Covered by Clair

The founders

Meet the founders

Clair comes from three founders who have spent their careers building companies, products and brands.

  • Mernosh Saatchi

    Mernosh Saatchi

    Co-Founder and CEO

  • Mattias Sjölinder

    Mattias Sjölinder

    Co-Founder and CTO

  • Amin Våglund Zamanzadeh

    Amin Våglund Zamanzadeh

    Co-Founder and CPO

  • Built in Stockholm
  • Founded 2025

The company

The company behind Clair

Company
Tavan Insights AB
Org. no.
559547-1862
Office
Norrsken House, Birger Jarlsgatan 57C, 113 56 Stockholm

Talk to a founder

Book a demo and see what Clair does for the customers in your long tail.